PRODUCT GUARANTEE – At UsedCardboardBoxes.com, customer satisfaction is not just a priority; it's the driving force behind our company! At UsedCardboardBoxes.com, your satisfaction is 100% guaranteed! If you have a problem with ANY of our boxes, accessories or our service, please contact us asap! We'll make it right.
SHIPPING GUARANTEE - Because of our strategically placed warehouses, all orders are delivered within 1-2 business days. All consumer orders placed on a business day before 3pm (your local time) Monday - Friday, will be shipped out the same day. Orders placed after 3pm (your local time) on Friday and before 3pm on Monday will be shipped out on Monday. Remember, Saturdays, Sundays, and national holidays are not considered business days.
CANCELLATION POLICY - We have built a completely automated system that enables us to not only ship same day, but provide the lowest prices on boxes anywhere in the country. Because we rely so much on technology, orders that are placed on the phone or web are immediately charged to the customer's credit card, pulled from inventory and entered into the UPS system for same day shipping. In most cases, we are not able to intercept any orders, prior to shipment. Once you place an order and receive a confirmation number, your credit card will have been charged and your boxes will already be on their way to you. If you would like to return them, you will be responsible for arranging and paying for shipping the unopened, complete order back to UsedCardboardBoxes.com for a refund of the purchase price, subject to a 20% restocking fee.
RETURN POLICY - We can only accept complete, unopened orders for return. Return requests must be made within 3 days of receiving your order. You are responsible for arranging and paying for the return of the unopened order back to the distribution center from which it was shipped. Returned orders must arrive at our distribution center within 14 days of requesting a return. Returned and cancelled orders are subject to a 20% restocking fee. Shipping boxes and commercial orders that are delivered via common carrier may not be returnable. Please speak directly with your Sales Associate.
DELIVERY REFUSAL POLICY - If you refuse delivery of an order arriving within the delivery grace period (3 days of the expected delivery date) your account will be credited once the packages are returned to our warehouse less UPS's delivery charges to and from your destination.
DISCLAIMER OF WARRANTIES - All boxes and any other materials, merchandise, products or service provided by UsedCardboardBoxes.com are provided as is. UsedCardboardBoxes.com and all of its affiliates, subsidiaries, officers, directors, employees, agents and suppliers expressly disclaim to the fullest extent permissible by law, all warranties, express or implied, including without limitation, warranties of merchantability, title, non-infringement and fitness for a particular purpose, with respect to this site and all boxes, bins and any other materials, merchandise, products or service provided by UsedCardboardBoxes.com. Some states do not allow the disclaimer of implied warrantees, so some of the foregoing disclaimer may not be applicable to you. All provisions of this disclaimer of warranties shall be severable. The unenforceability of one part of this disclaimer of warranties shall not affect the enforceability of any other provision in this disclaimer of warranties.
LIMITATION ON LIABILITY - In no event shall UsedCardboardBoxes.com or any of its affiliates, subsidiaries, officers, directors, employees, agents, subsidiaries or suppliers have any liability for any lost opportunity or profits, cost of procurement of substitute goods or services, or any indirect, incidental, consequential or special damages arising out of the sale or use of any boxes or any other materials, merchandise, products or services of UsedCardboardBoxes.com, under any cause of action (including negligence and products liability). In no event, under any circumstances, shall the liability of UsedCardboardBoxes.com arising out of the purchase or use of boxes, or other materials, merchandise, products or services of UsedCardboardBoxes.com exceed the purchase price paid to UsedCardboardBoxes.com for such boxes or other materials, merchandise, products or services. Some states do not allow the disclaimer of certain liabilities, including liability for bodily harm, so some or all of the foregoing disclaimer may not apply to you. All parts and provisions of this limitation of liability shall be severable and in no way shall the unenforceability of any part or provision affect the enforceability of any other part or provision of this limitation on liability.